"StaffSuite staffing software makes us more efficient and productive - giving us the competitive edge with our clients. Our clients judge us by our ability to deliver results and VCG understands this." Heinz Little, President, Debbie's Staffing read more
Home / Newsroom / Operational Excellence

Operational Excellence:
Focusing On Drivers Of Successful Business Performance

Looking for the key to make your staffing or recruiting company invaluable to clients? The crucial factor is Operational Excellence - which will unlock maximum value for you in growth, sales effectiveness and profitability. Now, VCG invites you to learn how you can achieve Operational Excellence - and drive peak levels of efficiency, responsiveness and results.

Operational Excellence Call for Presenters!

Are you interested in sharing your expertise with staffing and recruiting industry management professionals? Click here for details on becoming a presenter!


Online Webinars and Related Articles


Online Webinar Recordings

Operational Excellence Articles

To view the Webinar recordings below (left column), which are about one-hour in length, you will need Windows Media 9.0 or higher AND must click to install the GoToMeeting Codec.

Just click the Webinar link below after you have installed the Codec.

WEBINAR: Leadership of the Future: Strategies for Success

Mark Jordan, the author of “Driving Business Value in an Uncertain Economy,” provides critical insight into leadership principles necessary to business success today and tomorrow.

Mark Jordan, Managing Principal, VERCOR

more >

Leadership of the Future: Strategies for Success

Now more than ever it is critical you focus on creating management programs that develop leaders with the necessary skills for success.

By Mark Jordan, Managing Principal, VERCOR

more >

WEBINAR: Five Steps To Engaging Your Team For Better ROI

In today's business environment, how your staff connects with your customers (client and associate) is more critical to your ROI than ever before.

Amy Munroe, CPS, MTS and Staffing E-Trainer.com

more >

Five Steps To Engaging Your Team For Better ROI

A strategic manager should be focusing on how to engage his/her staff for when the market turns around, and it will turn around.

Amy Munroe, CPS, MTS and Staffing E-Trainer.com

more >

WEBINAR:  Maintaining Profitability in a Recessionary Environment

Wilson Cole, President of Adams, Evens & Ross, the largest credit and collections agency focused on the staffing recruiting industry, on the things you can do to maintain or improve the profitability of your firm in a down economy.

more >

Build the Value of Your Staffing Firm by Doing More with Less

The three most important things your staffing and recruiting firm should do to help your business prosper, regardless of the state of the economy.

Originally published in StaffDigest.

more >

WEBINAR:  Generational Forces at Work in the Workplace

Jill Evans Silman, SPHR, Vice President, Meador Staffing, presents on the four generations now active in the workplace and how to recruit, train, motivate and deal with their differing values and temperaments.

more >

Generational Forces at Work in the Workplace

...the generation gap is back, bringing its familiar clash in styles, values and expectations. Only this time, the battles are taking place at work.

Jill Evans Silman, Vice President, Meador Staffing

more >

WEBINAR:  Got Clues? The Benefits of Personality Assessment Testing for Staffing and Recruiting Firms

Julie Moreland, Managing Partner of PeopleClues presents on the background, methods and benefits of personality and cognitive testing for staffing and recruiting firms.

more >

The How and Why of Personality Assessments in Staffing and Recruiting

This article serves as a guide that briefly lays out the basics of employment assessments.

Julie Moreland, Managing Partner of PeopleClues

more >

WEBINAR: Responsible Managers Get Results!

Lori Williams of Creative Management Consultants gives a dynamic presentation on identifying and developing staffing and recruiting managers that produce.
more >

Responsible Managers Get Results!

How many times do people end up in the role of manager and that role exceeds his or her abilities? The answer is too often and the result to your business can be down right shocking.

Lori Williams, Creative Management Consultants
more >

WEBINAR: Identifying Rich Staffing And Recruiting Markets

Bruce Steinberg, Industry Analyst, presents on how an understanding of employment data can help you develop your staffing and recruiting business.
more >

Identifying Rich Staffing And Recruiting Markets

How do you find the best location or best market for your staffing and recruiting services? What services should you focus on in a given location? This article will give you some ideas.

Bruce Steinberg, Industry Analyst
more >

WEBINAR: ASA Survey - "What 13,000-plus Temporary Employees Think of You."

Steve Berchem, VP, American Staffing Association presents analysis of ASA's extensive employee survey.
more >

American Staffing Association Survey Summary: Profile of Temporary and Contract Employees

A brief overview of the results of a comprehensive survey of temporary and contract employees conducted by the American Staffing Association.

Steve Berchem, VP, ASA
more >

WEBINAR: Top Five Strategic Ideas That Build Value in Your Staffing Business

Jim Childs, Partner, Childs Company, a strategic and financial advisory firm to growing companies and private equity firms, shares top ideas for building the value of your staffing firm.
more >

Top Five Strategic Ideas That Build Value in Your Staffing Business

In essence, a buyer pays a premium for something he or she wants but cannot easily replicate. This concept is important for staffing firm owners as they develop strategies for maximizing value.

Jim Childs, Partner, Childs Company
more >

WEBINAR: Developing a Winning Sales Methodology

Dave Stein, CEO, ES Research Group, presents vital information on how to develop a sales methodology that wins more business.
more >

What is Your Company's Sales Approach?

It is very clear that companies sell more effectively if their sales approach is based on a well-founded, institutionalized methodology. Start here.

Dave Stein, CEO & Founder, ES Research Group, Inc
more >

WEBINAR: Hiring for Sales Effectiveness

Dave Stein, CEO, ES Research Group, guides you through the steps of re-evaluating your hiring practices.
more >

Hiring: A Key Component of Sales Effectiveness

If more than 30 percent of your sales people that have been hired in the past three years have quit or been terminated due to performance issues -- it's time to make some BIG changes. Here's how.

Dave Stein, CEO & Founder, ES Research Group, Inc.
more >