08/01/08
EmploymentGroup Innovates Staffing Business with Personality Assessment Staffing Software Module from VCG
Personality and cognitive evaluation tool helps gauge the “fit” between job applicants and companies, enabling staffing firm to deliver a measurably better candidate
In the hotly contested staffing market of the Midwest, EmploymentGroup, with 16 offices across three states, has carved out a unique position. So unique, in fact, that in the first quarter of 2008, while the staffing industry as a whole suffered a two percent decline in gross revenues, EmploymentGroup enjoyed a 32 percent growth in sales.
Such growth doesn’t happen by chance.
“SuccessCheck is one piece of the employee selection puzzle. It helps to paint a fuller, more detailed picture of the candidate to help fit them to a job that they can be more successful in."
Linda Miller (right), CFO, Employment Group
“Since implementing SuccessCheck our turnover is both lower and more stable. In fact, EmploymentGroup’s turnover is now one-third of the national average.”
Bill Hofrichter (left), EVP Business Development, Employment Group
“We’ve developed a culture of ‘wanting to learn’ at EmploymentGroup that leads to innovation in how we operate, recruit and place talent for our customers,” says Linda Miller, CFO of EmploymentGroup. “We are constantly challenging ourselves to figure out new ways to deliver a measurably better employee with greater efficiency and speed.”
The newest tool used in EmploymentGroup’s system for better talent acquisition and management is called SuccessCheck, a Web-based personality and cognitive assessment software module from leading staffing software vendor VCG of Roswell, Georgia.
SuccessCheck is a 'success predictor' that evaluates a person's general intellectual, emotional, ethical and personality suitability or 'fit' for a particular job or position based on sophisticated psychometric personality profiling. The module enables EmploymentGroup to pre-screen candidates prior to the personal interview stage or performs costly background checks and skills testing. SuccessCheck does away with subjective employee ratings that might impact a candidate’s likely placement and reduces possible liability and risk. The result is that candidates are selected based on objective measures and their potential to succeed in the position.
Miller says, “SuccessCheck is one piece of the employee selection puzzle. It helps to paint a fuller, more detailed picture of the candidate to help fit them to a job that they can be more successful in. It helps our recruiters spend more quality time with the right people so that we can help them succeed. At the same time, SuccessCheck eliminates the time our staff might have spent on reviewing and processing applicants that we may not have been able to help.”
Bill Hofrichter, EVP Business Development for EmploymentGroup points out that SuccessCheck enables a “win-win-win” for EmploymentGroup, their customers, and job applicants. “With SuccessCheck we have greater confidence that the employees we send to our customers can fulfill the customers’ basic job requirements. Additionally, those employees are more likely to be successful and satisfied with the job and therefore perform better.”
Hofrichter pointed out that on-the-job performance, job satisfaction and employee turnover are all closely entwined. “Since implementing SuccessCheck our turnover is both lower and more stable. In fact, EmploymentGroup’s turnover is now one-third of the national average.” This in itself is an amazing performance achievement as the national average for staffing firms was 284 percent in 2007 according to a survey conducted by the American Staffing Association.
Another benefit to EmploymentGroup’s customers and employees is SuccessCheck’s expanded job-matching capability. Hofrichter says, “SuccessCheck gives us the ability to find candidates for jobs that they didn’t originally apply for, based on their assessment testing. This helps us broaden the type of jobs that a candidate may be successfully placed in with less effort on our part.”
Importantly, while EmploymentGroup has added a strong service differentiator and benefit for its customers and employees, it has done so without adding to the workload of its own staff. SuccessCheck is integrated with the EmploymentGroup Web site and its staffing operations software, StaffSuite, also from VCG. This enables potential employees and candidates to take assessment tests anywhere at any time. Results from the SuccessCheck assessments are automatically included in the candidate/employee record for review, search, job matching and placement. SuccessCheck even provides recruiters with suggested questions to use during the applicant interview process based on an applicant’s assessment results.
“We’ve found that having SuccessCheck actually increases the effectiveness of our internal staff,” says Miller. “Staffing coordinators are learning to use traits identified in the assessments to help fill orders that fit customer requirements better. It also helps new staff members understand our processes and expected results quicker. As a result we can move into new markets, recruit better talent for our customers and get up to speed faster.”
Innovating, learning, growing. EmploymentGroup puts it all into practice with ground-breaking tools like SuccessCheck that support their mission – helping people succeed.
EmploymentGroup's Results with VCG’s SuccessCheck:
- Improved candidate quality by providing a more detailed profile that enables them to be placed in jobs that they can be more successful in
- Improved recruiter productivity by reducing the time spent by recruiters on reviewing and processing applicants that they would not have been able to help
- Reduced and stabilized contingent employee turnover due to better fit between employees and jobs
- Eliminated subjective employee ratings that might impact placements, thereby reducing potential employment liability and risk
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More about VCG's SuccessCheck personality assessment solution.
About VCG
VCG provides comprehensive staffing and recruiting solutions that power success. Since 1976, VCG has helped hundreds of companies and more than 14,000 professionals worldwide achieve operational excellence by streamlining their unique business processes and accelerating finding and placing the people most likely to thrive. VCG, C-PAS, Pointwing, StaffSuite, TempWare-V, WebPAS, StaffSuite WorldLink and WebPAS WorldLink are registered trademarks of VCG, Inc. For more information visit: www.vcgsoftware.com or call 1.800.318.4983
About EmploymentGroup
Battle Creek, Michigan-based EmploymentGroup was founded in 1958. With 16 offices in Michigan, Indiana, and Illinois; EmploymentGroup specializes in recruiting, training, and placing permanent and temporary field associates in contract, administrative, professional, technical, and light industrial positions. For more information, click www.employmentgroup.com.